What is personal data?
Personal Data is information by which you can be directly or indirectly identified ("Personal Data"). This generally includes information such as your name, address, email address and telephone number; however, it may also include other information such as your IP address, or preferences and interests.
What is processing?
"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broad and covers virtually any handling of data.
What is the applicable data protection law?
As a Canada based Company we are bound to follow the Personal Information Protection and Electronic Documents Act (“PIPEDA”). Since we are however a company that operates globally we have also adopted the principles set out in the EU's General Data Protection Regulation (“GDPR”). Given the similarity of both provisions no conflict should arise, but if it does we will follow the most stringent provision in order to ensure the highest data protection standard available.
Who is the supervisory authority?
The Office of the Privacy Commissioner of Canada (OCPC) provides advice and information for individuals about protecting personal information. They also enforce federal privacy laws and are the for us relevant data protection authority. You can find the OCPC`s contact details on their website at www.priv.gc.ca.
Who is the responsible for processing personal data?
The responsible party within the meaning of the PIPEDA and the GDPR is:
MBS Complete Wellness DBA Postpartum Nutritional Doula Training Academy
(hereinafter referred to as "we", "us" or "our")
Data we collect
We collect personal data in the course of our business, including in connection with certain services provided to clients. We also collect personal information from certain areas of the websites when you apply for our “Lifestyle Doula Training” or our “Advanced Nutrition for Birthworkers”, when you join our “Doula Mentorship Accelerator”, sign up for our newsletters and alerts, participate in our blog or Facebook community, or when you contact us through social media, phone or e-mail. Thus, the personal data that we collected varies. It may be information submitted by you, such as your name(s), email address, phone number and other information required by us or voluntarily submitted by us.
We also automatically collect information about the devices you use to interact with our websites. The information we automatically collect may include IP address, device identifier, web browser and usage information collected via cookies, web beacons, pixels, clear gifs and other similar technologies (collectively "cookies and other tracking technologies") on our websites. We also automatically collect information about how you use the Websites, such as what you searched for and what you viewed on the Websites. The automatically collected information is linked to any personally identifiable information you may have submitted.
We may also collect personal information about you from third parties, such as data brokers or aggregators, in the course of our business and including in connection with some services provided to clients. We combine this data with existing information we hold about you or use the former independently for the purposes of our benchmarking and data analytics activities.
Use of data
We use your personal information to process your requests, to offer you our services, to provide you with information upon request, to process your requests to attend meeting and events, to personalize content you view or receive on the websites, to evaluate or improve our services, to send newsletters and notifications to you, analyze the performance and functionality of the Websites, publish your comments in the blog, prevent fraud, enforce our Terms and Conditions, comply with all applicable laws and Company reporting requirements, enforce contractual rights and obligations, and perform other tasks suggested or requested by you.
In certain situations, collection may be necessary for the operation of the Sites or we may use it in the course of our business, including in connection with some services to customers, such as to provide certain services or products, which may include our courses, tutorials and or coaching. We may combine and/or analyze personal data and provide you with the content and services that are most relevant to you.
Our websites do not track your browsing behaviour by collecting personal information about your online activities over time or via third-party websites or online services. Accordingly, we do not change our data collection and usage practices in response to receiving "do-not-track" signals sent by web browsers.
The legal bases
The legal bases for processing are listed below and at least one of these must apply whenever we process personal data:
a) Consent: the individual has given clear consent to process personal data for a specific purpose.
b) Contract: the processing is necessary for a contract or because you have asked us to take specific steps before entering into a contract.
c) Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
d) Vital interests: the processing is necessary to protect someone’s life.
e) Public task: the processing is necessary for us to perform a task in the public interest or for official functions, and the task or function has a clear basis in law.
f) Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.
You have the following rights with respect to us processing your personal data:
• Right of access
You have the right to obtain information about whether and which of your personal data is processed by us. In this case, we will also inform you about:
• the purpose of processing;
• the categories of data;
• the recipients of your personal data;
• the planned storage period or the criteria for the planned storage period;
• Your further rights;
Unless we have been provided with your personal data by you: Any available information about its origin
if available: the existence of automated decision-making and information about the logic involved, the scope and the intended effects of the processing.
• Right to rectification
You have a right to rectification and/or completion if your personal data processed by us is inaccurate or incomplete.
• Right to restriction of processing
You have a right to restriction of processing, provided that
• we verify the accuracy of your personal data processed by us;
• the processing of your personal data is unlawful;
• you need your personal data processed by us for legal prosecution after the purpose has ceased to exist;
• you have objected to the processing of your personal data and we are reviewing this objection.
• Right to erasure
You have a right to erasure if
• we no longer need your personal data for its original purpose;
• You withdraw your consent and there is no further legal basis for processing your personal data;
• you object to the processing of your personal data and - unless it is direct marketing - there are no overriding reasons for further processing;
• the processing of your personal data is unlawful;
• the erasure of your personal data is required by law;
• your personal data was collected as a minor for information society services.
• Right to information
If you have exercised your right to rectification, erasure or restriction of processing, we will inform all recipients of your personal data, of this rectification, erasure of data or restriction of processing.
• Right to data portability
You have a right to receive your personal data processed by us on the basis of consent or for the performance of a contract in a structured, common and machine-readable format and to transfer it to another controller. If technically feasible, you have the right to have us transfer this data directly to another controller.
• Right to object
You have the right to object to the processing of your personal data in case of special reasons. In this case, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing. In case of processing of your personal data for direct marketing purposes, you have the right to object at any time.
• Right of withdrawal
You have the right to revoke any consent given to us at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
• Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the competent supervisory authority if you believe that the processing of your personal data by us violates the law.
Purpose based processing of your personal data
Newsletter and alerts
The legal basis for the processing of your personal data in the context of sending the newsletter and alerts is your consent. The purpose of collecting your personal data is to send the newsletter and alerts to you. The purpose of processing your personal data in the context of sending the newsletter and alerts is to send you information, offers and, if applicable, to promote sales through the sale of goods or services. Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. Accordingly, your personal data will be stored until you have unsubscribed from our newsletter and alerts. You can revoke your consent to receive the newsletter and alerts at any time or use the unsubscribe link contained in each newsletter and pre-alert to object to further receipt of the newsletter and alerts.
The legal basis for the processing of your personal data transmitted in the course of contacting us is our legitimate interest. If the contact aims at the conclusion of a contract, the performance of a contract is an additional legal basis for the processing of your personal data. The processing of your personal data in the event of a contact serves us solely to process your request. Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case for the personal data sent in the course of contacting us when your request has been processed and legal retention periods do not prevent deletion. You have the option at any time to object to the processing of your personal data in the context of contacting us for the future. In this case, however, we will not be able to process your request any further. All personal data stored in the course of contacting you will be deleted in this case, unless legal retention periods prevent deletion.
The legal basis for the processing of your personal data in the context of direct marketing measures is either your consent or our legitimate interest in marketing and promoting our courses and services. The purpose of processing your personal data in the context of direct marketing measures is to send information, offers and, if applicable, to promote sales through the sale of goods or services. Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected; this is the case in particular upon receipt of the revocation or objection. You can revoke your consent at any time for the future or object to the processing of your personal data in the context of direct marketing measures at any time for the future.
When you send a data subject access request
The legal basis for the processing of your personal data in the context of handling your data subject access request is our legal obligation and the legal basis for the subsequent documentation of t data subject access request is both our legitimate interest and our legal obligation. The purpose of processing your personal data in the context of processing data when you send a data subject access request is to respond to your request. The subsequent documentation of the data subject access request serves to fulfil the legally required accountability.. Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the processing of a data subject access request, this is three years after the end of the respective process. You have the possibility at any time to object to the processing of your personal data in the context of the processing of a data subject access request for the future. In this case, however, we will not be able to further process your request. The documentation of the legally compliant processing of the respective data subject access request is mandatory. Consequently, there is no possibility for you to object.
Legal defence and enforcement of our rights
The legal basis for the processing of your personal data in the context of legal defence and enforcement of our rights is our legitimate interest. The purpose of processing your personal data in the context of legal defence and enforcement of our rights is the defence against unjustified claims and the legal enforcement and assertion of claims and rights. Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The processing of your personal data in the context of legal defence and enforcement is mandatory for legal defence and enforcement of our rights. Consequently, there is no possibility for you to object.
We use online meeting tools to conduct meetings and various types of data are processed when using an online platform for meetings.The scope of the data depends on the information you provide before or during participation in an online meeting. If you contact us in electronic form we store and process the data you have provided us with (e.g. name, contact information, content of the enquiry). The legal basis for this is our legitimate interest in effective customer communication and, insofar as it concerns an enquiry to enter into or fulfil a contract, also the provisoin of a contractual measure. You can request information about the purpose of processing, origin and, if applicable, recipients of your personal data from us free of charge at any time.
We use the Calendly tool to make appointments easily, quickly and without complications and to improve our service for existing and new clients. This constitutes a legitimate interest within the meaning of our legitimate interest. When using the tool, you will be asked to provide personal data such as your name, email address and telephone number. You also have the opportunity to present your request and provide us with further information. If you use the tool, your details including the information you provide will be saved and, of course, transmitted over the Internet. The data entered is processed exclusively on the basis of your consent.
Membership and registration
It is also possible for you to register for our Doula Mentorship Accelerator membership. For this purpose, you must provide your name and e-mail address and your payment data. We store the data you enter to set up your membership and will hold your data as long as you maintain your membership. You have the right to access, correct or delete your membership data at any time. The legal basis for the storage is our legitimate interest and the performance of a contract.
Purchasing Planners and Templates
When you place an order for our Planners and Templates, we collect your name and e-mail address and your payment data to fulfil the contract concluded between you and us.
Blog and Community
Within the Blog you may be able to display certain profile information, share certain details, engage with others, exchange knowledge and insights, post and view relevant content. Content and data is publicly viewable. You have choices about the information on your comment and profile. You don’t have to provide additional information on your comment and profile; however, information helps you to get more from our Services,. It’s your choice whether to include sensitive information on your comment and profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be available. The legal basis for the storage is our legitimate interest.
Online Payment, Secure data transmission and Credit card information
The transmission of your personal information during an order transaction is encrypted using industry standard Secure Socket Layer ("SSL") technology, (SSL encryption version 3). Any credit card information you provide will not be stored by us, but will be encrypted and collected directly from our payment service provider via hypertext transfer protocol secure ("https").We may share information with our payment service provider, and you may need to provide credit or debit card information directly to the provider in order to process payment details and authorise payment following a secure link. The information which you supply to in such cases is not within our control and is subject to our payment service provider’s own Privacy Notice and Terms and Conditions.
Data recipients and international data transfers
In the course of our business, including in connection with some client services, and personal data collected on the Websites may be transferred from time to time to our third-party service providers located around the world, including to countries where local laws may give you fewer rights than you have in your own country. In addition, we and our third-party providers' websites may be viewed and hosted anywhere in the world. To the extent required by law, we have put in place legal measures designed to ensure that your personal data processed by third-party providers is adequately protected, such as when your personal data is transferred to countries other than your country of residence. By using the Sites and providing information thereon, you consent to such cross-border transfer and hosting of such data.
We may also share your personal data with third-party service providers who perform services and tasks on our behalf in support of our interactions with you, such as, but not limited to, processing recruitment materials, administering surveys or contests, or communicating with you.
In addition, we may share information about you:
• if we are required to do so by law or by legal process;
• to police and regulatory authorities or other public administration bodies;
• if we believe that such disclosure is necessary or appropriate to prevent physical harm or financial loss or in the course of an investigation into suspected or actual unlawful activity;
• where disclosure is necessary to protect an individual's vital interests;
• to protect our property, services and rights;
• to prevent fraud against Milk Maternity Group, MBS Complete Wellness, its subsidiaries, affiliates and/or business partners;
• to support the internal audit, compliance and corporate governance functions; or
• to comply with all applicable laws.
In addition, we may disclose or transfer your personal information in the event of a reorganisation, business combination, sale, joint venture, assignment or other transfer or disposition of all or part of our business.
Links to third party websites
The Websites may allow you to sign in to your social networking accounts, including, but not limited to, Instagram, Facebook and YouTube, and link them to our profiles. The Sites may also allow you to log in to a social networking account using account credentials from certain social networking sites.
For information on how to unlink us from a social media account, please see the settings for that social media account and the associated provider.
We have implemented generally accepted technical and organisational security standards to protect personal information from loss, misuse, alteration or destruction. Only authorised Evelyn Weiss employees and our third-party vendors are granted access to personal information, and these employees and third-party vendors are required to keep this information confidential. Despite these safeguards, we cannot guarantee that unauthorised persons will not gain access to your personal information.
The Websites are not suitable or intended for children under the age of 18, and we do not intend to collect or store personal information from anyone under the age of 18.
MBS Complete Wellness DBA PNDTA
phone: +1 7133846381
What are cookies?
Cookies are very small text files or pieces of code, which often include an anonymous unique identifier. When you visit a website, the website sends information to your computer or mobile device and creates a text file that is then stored on your computer or mobile device. Information gathered through cookies may include the date and time of visits and show how people use the particular website or mobile application, usually so the website operator can make improvements. Amongst other things, cookies are also used to help you access a website and its content as efficiently as possible (by remembering you from your last visit) and to make sure you are presented with advertising that is relevant to you.
Similar to cookies are technologies known as “web beacons”, “pixels or “tags”. These technologies do a similar job to cookies, allowing website operators to count page views and understand how visitors interact with and respond to certain content.
We use “first party cookies” and “third party cookies”. First party cookies are cookies placed by us. Third party cookies are cookies placed by others. Information collected by third party cookies will be shared with the relevant third party. Please refer to the relevant third party’s privacy notice for more details about the information they collect and how they use it.
You should be aware that applications you use to access our Site, such as your web browser, may also place cookies on your device when visiting our Site, or other websites. An example of this would be where you sign in to Google Chrome using a Google Account. We have no control over these third party cookies, so you will need to manage these cookies in the settings of the relevant applications. For more general information on cookies and how they work, please visit All About Cookies.
How long do cookies last?
The lifespan of a cookie depends on its purpose and how you interact with it:
Session Cookies – these are temporary cookies that are placed on your device during your browsing session and then automatically erased when you close your browser.
Persistent Cookies – these are designed to last for a pre-defined period of time, which varies depending on the nature of the cookie. Persistent cookies stay in your browser until they reach their individual expiry date or you manually delete them.
Which cookies are used on our Site?
We use the following types of cookies:
Essential Cookies/Strictly Necessary Cookies – These cookies are those cookies which a website could not operate without. These include cookies such as login cookies and shopping cart cookies.
Functional Cookies – These cookies recognise you when you return to a website, remember your preferences and provide enhanced, more personalised features.
Performance Cookies – Performance cookies, along with other information, allow websites to calculate the aggregate number of people using a website and which features of a website are the most popular. This information is generally used to improve the website and the way visitors are able to move around it.
Targeting Cookies – Targeting cookies (also known as advertising cookies) help us to deliver our adverts when you visit other websites, such as news websites. This is known as “retargeting”. This technique helps to ensure that the ads you receive are more relevant to you and your interests. These cookies help to measure the effectiveness of an ad and can also limit the number of times that you see an ad. These cookies are placed on your device by advertising networks that we and other advertisers work with to deliver ads. They remember what sites you visit and this information is shared with other ad networks to show you relevant ads.
Essential/Strictly Necessary Cookies – We do not need your consent to store and access essential cookies on your device, although you can still block or delete them.
Other (“non-essential”) Cookies – We may only store and access non-essential cookies on your device with your permission. You are not obliged to give consent to our use of non-essential cookies. If you do give your consent and then change your mind, you can still delete any cookies that have already been placed.
The cookies we use
Below are the cookies that require prior consent
How do I refuse, block or delete cookies?
There are various ways that you can manage your cookie preferences but please be aware that in order to use some parts of our Site you will need to allow certain essential or functional cookies. If you block or subsequently delete those cookies, some aspects of our Site may not work properly and you may not be able to access all or part of our Site or App.
Your options for managing your cookie preferences are set out below:
When you access our Site, we will ask you to provide consent for our use of non-essential cookies. We may repeat this request on subsequent visits to our Site, for example if you delete cookies from your browser or we need to request new consents from you.
Please be aware that withdrawing your consent does not remove the cookie from your device and, in the case of Social Media Cookies and Targeting Cookies, the cookie may still be used by third parties to show you personalised content and/or advertisements.
Where cookies are essential to the operation of our Site, we can use these without your consent and they cannot be managed.
Using your browser settings or other tools
• Internet Explorer:
Select the "Tools" menu and then "Internet Options."
Click on the "Privacy" tab.
Select the appropriate setting.
• Disabling cookies in Google Chrome
Click Settings > Advanced.
Under Security and Privacy, select Content Settings.
Click on "Cookies".
• Disabling cookies in Safari
Go to Preferences > Privacy.
Click on "Remove all website data".
• Disabling cookies in Firefox
Select the "Tools" menu and then "Options."
Click on the "Privacy" icon.
Click on the "Cookie" menu and select the desired options.
• Disabling cookies in Opera
Opera 6.0 and later versions
Go to the "File" > "Preferences" menu.
Some cookies are dropped by third parties who operate the browser or application through which you access the Site. We do not have control of this and you will need to manage those cookie settings through the relevant third party application.
What about Google Chrome cookies?
Separately to our use of Google Analytics cookies, when you access the Site via Google applications such as Google Chrome, Google may collect user information for the purpose of Google serving personalised advertising across your devices. Google is able place these advertising cookies on the devices used by visitors to the Site because we use Google services to run the Site. However these cookies are dropped for Google’s own purposes and as such we do not have any control over how or when they are dropped. You will need to opt out of receiving these cookies via your Google settings. For further information about these cookies please see: https://policies.google.com/technologies/types?hl=en-US. Please note that other browsers may use similar tools.
Does this policy change?